Spa Resort Sanssouci Karlovy Vary, Karlovy Vary - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

U Imperialu 198/11, Karlovy Vary, Czech Republic, 36001

Spa Resort Sanssouci is a newly created spa complex in the quiet side of the spa zone of Karlovy Vary, formed by merging three important spa properties: The Švýcarský dvůr Hotel, Sanssouci Hotel, and the Mercedes Villa. This 4-star resort boasts modern architectural elements and offers comprehensive spa services, including a variety of wellness treatments. Guests can enjoy stunning views of the Tepla River valley while accessing amenities like an underground connecting corridor that links the resort's three buildings.

Location

Situated just 3.1 km from the Church of St Mary Magdalene, Spa Resort Sanssouci provides easy access to nearby landmarks including the Market Colonnade and Jan Becher Museum. The resort is located in the historic spa town of Karlovy Vary in the western part of the Czech Republic, allowing for a serene atmosphere while still being close to local attractions. Transportation options include a roundtrip airport shuttle service.

Rooms

The resort offers 337 modern rooms featuring amenities such as free WiFi, satellite TV, and minibars. Rooms are designed with seating areas, sound-insulated walls, and luxurious bathroom facilities. Guests can enjoy city or garden views from their balconies, with some rooms available in the Blue House or Green House buildings.

Eat & Drink

Spa Resort Sanssouci is home to three onsite restaurants serving a range of Czech and international dishes, including specialties at Charleston, Melody, and Opera. Guests can also start their day with a complimentary breakfast buffet that features an enticing selection of items. The amenities include a lobby bar and the possibility of dining on the summer terrace at the Blues Café.

Leisure & Business

Guests can indulge at the full-service spa, which includes hydrotherapy, massages, body treatments, and facials. Additional leisure amenities comprise an indoor pool, hot tub, and sauna for relaxation and wellness. The resort also offers outdoor activities such as hiking, biking, and skiing for those seeking additional excitement.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Economy Room

Max:

2 persons

19 m²

Bed options:

2 Single beds

Garden view

Heating

room details

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Wellness Quadruple Room

Max:

4 persons

39 m²

Bed options:

2 Single beds

Garden view

Shower

Heating

room details

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Wellness Room

Max:

2 persons

19 m²

Bed options:

1 Double bed

Garden view

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Karlovy Vary 1.2 mi

Airports

Karlovy Vary (KLV) 3.5 mi

Train

Train Station Karlovy Vary 1.6 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

Relaxing Spa Retreat

“The spa treatments were incredible, especially the Chocolate Wrap which left me feeling rejuvenated and refreshed.” view full review

Impressive Swimming Pool

“The swimming pool was a highlight of my stay—beautifully maintained with a perfect temperature for relaxing swims.” view full review

Delicious Breakfast Buffet

“The breakfast buffet offered a wide variety of tasty options that catered to different tastes and preferences.” view full review

Spotless Accommodations

“The room was impeccably clean and spacious, providing a comfortable environment to unwind after a long day.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed for a fee
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Elevator
Currency exchange
Hairdresser
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Skiing
Hiking
Mini golf

Services

Paid airport shuttle
Room service
Car rental
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance

Dining

Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's buffet
Children's play area
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Heating
Soundproofed rooms
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

U Imperialu 198/11, Karlovy Vary, Czech Republic, 36001

Map view

street view

U Imperialu 198/11, Karlovy Vary, Czech Republic, 36001

City landmarks

Museums

Mill Colonnade

1.2 mi

Vrch pratelstvi 5/1

Diana Lookout Tower

1.2 mi

Lazenska 18/2

Sprudelkolonnade

2800 ft

Krale Jiriho 2

Saint Peter and Paul Cathedral

1.2 mi

Mlynske nabrezi

The Underground of the Thermal Spring Colonnade

1.2 mi

Church

St Mary Magdalene's Church

2800 ft

Zamecky vrch 4

Anglican Church of St Luke

2800 ft

Trzhishte 4

Market Colonnade

2800 ft

Vridelni

2800 ft

Pod Jelenim skokem 36

Deer Leap Lookout

2800 ft

Museums

Jan Becher Museum

1.3 mi

Stara Louka

2800 ft

Hot Spring

2800 ft

Castle Tower

2800 ft

Gogolova stezka 2

Goethe's Lookout Tower

4900 ft

Goethova vyhlídka 244/2

Goethe's Viewpoint

4900 ft

Marianskolazenska 306/2

Imperial Spa

2100 ft

Goethe Trail

Bust of Johann Wolfgang von Goethe

2200 ft

Stezka Jeana De Carro 6 Villa Baron Lyuttsova

Cat Memorial

2900 ft

Zahradni Dvořákovy sady

Statue of Antonin Dvorak in Karlovy Vary

4400 ft

Nova louka 578/23

Karlovy Vary Museum

2600 ft

Lazenska 14

Tourist Information Center

2500 ft

Na Vyhlidce 1027/47

Column Otto I

3800 ft

Church

Evangelical Church of St. Peter and Paul

2800 ft

Pansky Vrch

Old Jewish Cemetery Drmoul

2900 ft

Karlovy VaryCzech Republic

Vridlo

2800 ft

Stezka Jeana De Carro 542/5

Vila Lutzow

2800 ft

U Tri krizu 655/2

Vyhlidka Tri Krize

1.3 mi

Mlynske nabrezhi 507/5 Dvorakovy Sady

Park Colonnade

1.2 mi

Nearby

Na Vyhlídce 804/35

Lazenske Lesy Karlovy Vary

1900 ft

Restaurants

Pizzaria Locale

2700 ft

Na Vyhlidce 1118/54

Restaurant Panorama

2700 ft

Der 56 Vyhlidce 360 01

Restaurant Galerka

3100 ft

Na Vyhlidce 93/50

Restaurace U Svejka

3600 ft

Stara Louka 352/10

Ristorante Italiano da Franco

2300 ft

Marianskolazenska 308/33

#ID Bar & Restaurant

2200 ft

Marianskolazenska 23

Reviews and Ratings

Feedback from previous guests about their experience.

82%

liked the resort and would come back

Spacious rooms

Friendly staff

Noisy neighbor

Language barriers

8.2/10

Great

Rooms

7.8

Location

7.6

Service

5.7

Dining

6.2

4.5/5 based on 557 reviews

#10 of 98 hotels in Karlovy Vary based on Tripadvisor

Tyler

United States of America, December 2024

7.0/10

The hotel has a tranquil location up on a hill, which offers a peaceful escape, but it's a bit far from the city center. The rooms are spacious and clean, though they were a bit warm during my stay. The dining was good, with several tasty options, but the sweet selection could use improvement. The staff were generally helpful, yet communication was a challenge due to language barriers.

Rooms

8.0

The rooms were spacious and clean, but a bit warm. The shower was nice, and they had good beauty products.

Service

6.0

The staff were helpful, but communication was sometimes difficult due to language issues, as not everyone spoke English.

Location

7.0

The hotel is located in a calm and relaxing area up the hill, but it's a longer walk to the city center.

Dining

7.0

Dining was very good with a choice of cooked and continental options, but the sweet part mainly offered supermarket cookies.

Facilities

7.0

The facilities included a small pool and multiple saunas, which were nice, but nothing overly luxurious.

Matt

United States of America, December 2024

7.4/10

The hotel offers a clean and comfortable stay, with spacious rooms and friendly staff, making it a pleasant choice. However, the service can be inconsistent, and the dining options did not fully meet my expectations. The location is nice with fresh air and greenery, but booking wellness treatments is essential due to high demand. Overall, it presents a decent value for money, albeit with some drawbacks.

Rooms

9.0

The rooms are clean, comfortable, and spacious, providing enough storage for my belongings and a lovely balcony to enjoy the view.

Service

7.0

While the staff was friendly and helpful, it sometimes felt like they were a bit overwhelmed, which affected their service quality.

Location

8.0

The hotel is situated in a nice area surrounded by trees and fresh air, not too far from Karlsbad, making it a convenient spot for exploring.

Dining

5.0

The dining experience fell short, as I found the dining room too crowded, which made it tough to enjoy meals fully.

Facilities

7.0

The hotel has good facilities, including wellness programs, but it's important to book these in advance due to popularity.

Matt

United States of America, December 2024

8.0/10

During my stay, I enjoyed the spacious and comfortable suite, which had two separate bedrooms and a large living area. The health-focused dining options were impressive, and breakfast had something for everyone. However, while the location was close to the downtown area, the service fell short due to language barriers. Overall, the hotel offers a nice experience, but it could use some improvements in communication.

Rooms

9.0

The suite was spacious and comfortable, featuring a balcony and great shower with quality beauty products.

Service

6.0

Service was generally helpful, but there were some challenges with communication, especially since several staff members spoke limited English.

Location

8.0

The hotel is conveniently located in the downtown area, close to various bars, restaurants, and shopping.

Dining

9.0

Breakfast offered a wide choice of healthy options, accommodating various dietary needs, which I appreciated.

Facilities

8.0

The hotel had two pools and two saunas, which were very clean and a nice way to relax.

Richard

United States of America, November 2024

7.2/10

I had a nice stay overall, with the hotel offering spacious and clean rooms, although they had a very small balcony. The location is great, positioned up a hill but still close to the town center, which is a plus. I did notice that the dining experience could be improved; the food variety was lacking, and there was a bit of chaos during meal times. Service was a bit serious; some staff could lighten up a bit. Despite these minor issues, I felt it was a decent value for money.

Rooms

8.0

The rooms were surprisingly spacious and immaculate each day.

Service

7.0

The service was helpful and kind, but some staff were quite serious and not very smiley.

Location

9.0

The location was nice, perched high up yet still conveniently close to the center.

Dining

5.0

Dining was a bit disappointing, with limited variety and some disorganization.

Facilities

7.0

The facilities were decent, with some wellness options available, but you need to book in advance.

Alex

United States of America, November 2024

7.6/10

I had a great experience at this hotel! The rooms were really clean and comfortable, and I loved the extra space with two separate bedrooms and bathrooms. The location was quite convenient, being not too far from the town center and close to various bars and restaurants. On the downside, I found the dining experience a bit overwhelming at times due to the number of guests, and the service was a little spotty, likely due to language barriers.

Rooms

9.0

The suite was exceptionally clean, featuring two separate bedrooms, a living room, and two bathrooms, which provided us plenty of space.

Service

7.0

The service was as helpful as possible, but some staff members struggled with English, which made communication a bit tricky.

Location

8.0

The location was decent, not too far from the town center, and very close to bars, restaurants, and shopping areas.

Dining

7.0

The breakfast offered a good selection for different dietary needs, but it felt a bit chaotic during peak times with so many guests.

Facilities

6.0

The pool area was nice, but given the number of guests, it felt a bit cramped at times.

James

United States of America, November 2024

7.8/10

The hotel has a great location, not far from the city center and surrounded by beautiful greens. The rooms are spacious and offer nice views, but my check-in experience was marred by a noisy neighbor. The staff was friendly, although language barriers were sometimes an issue. Overall, it’s a solid choice for a comfortable stay, especially with the variety of dining options, though some improvements in service and noise control would make it ideal.

Rooms

8.0

After reconstruction, the rooms are spacious with big balconies and nice views. However, I had a noisy neighbor at check-in, which was a bit distracting.

Service

7.0

The staff was friendly, but I found that some had limited English skills, which made communication a little tricky at times.

Location

9.0

The hotel is conveniently located close to the city center but still away from the noise, offering a peaceful atmosphere with nice green surroundings.

Dining

7.0

Breakfast had a nice variety, catering to different dietary needs, although not everything was labeled, which can be a bit confusing.

Facilities

8.0

The facilities include a small but nicely maintained pool area and several saunas, making it a pleasant spot to unwind.

Spacious rooms

Noisy neighbor

John

United States of America, October 2024

5.6/10

I had a mixed experience at this hotel. The rooms were clean and cozy, but quite narrow, accommodating only slim guests. The staff had a rather unfriendly attitude, which really stood out during my stay. The location is nice for those who enjoy a quiet retreat up the hill, but accessing amenities required some planning. Overall, the hotel offers decent value for the price, especially for wellness enthusiasts, but improvements in service would really elevate the experience.

Rooms

7.0

The rooms were nice and cozy, with a minibar, TV, and a great view. However, they were a bit too narrow and only really fit slim people comfortably.

Service

5.0

Service felt outdated and unfriendly. The staff seemed grumpy and not very welcoming, which was disappointing.

Location

7.0

The hotel is located up the hill in a tranquil area, which is lovely, but it felt a bit isolated and required advance booking for wellness programs.

Dining

5.0

Dining could use some improvement; while I found the salads tasty, overall variety was lacking for a four-star hotel.

Facilities

6.0

The facilities included a sauna and small pool, which were nice, but they were a bit small given the number of guests.

Walter

United States of America, September 2024

6.0/10

I had a mixed experience at this hotel. The rooms were clean, comfortable, and quite, which I really appreciated. However, the service could use some improvement, as the staff rushed me during checkout. The location is decent, not too far from the town, but a bit removed. Dining was also underwhelming, so that was a letdown. Overall, the amenities were nice, but there were definitely some aspects that didn't meet my expectations.

Rooms

8.0

The rooms were clean, comfortable, and quiet, making for a restful stay.

Service

5.0

The service felt a bit rushed, especially at checkout, which was unpleasant.

Location

6.0

The location is okay, not far from Karlsbad, but a bit away from the main attractions.

Dining

5.0

The dining experience didn't meet my expectations, with limited variety.

Facilities

7.0

The facilities are nice with a small pool and wellness programs available.

Bob

United States of America, August 2024

6.8/10

The hotel had a fantastic location, providing a calm and relaxing atmosphere, although it felt a bit remote at times. The rooms were comfortable, but we faced some issues with noise from a group nearby, which detracted from the experience. The service was generally polite, and we appreciated the effort to arrange our rooms according to our family's needs. Dining was good overall, with a decent variety, but breakfast could use some improvements. The value for money was decent despite minor drawbacks.

Rooms

7.0

The rooms were comfortable, but unfortunately, we were situated next to a group that created some noise, which was not very pleasant.

Service

6.0

The staff was generally polite and accommodating, but I found their early closing time a bit overwhelming, pushing guests out before 9 PM.

Location

7.0

The location was beautiful and calming, but it felt remote and could be less convenient for those looking for more immediate amenities.

Dining

7.0

The dining options were good with a range of choices available, but the breakfast could use a bit more variety for a fuller experience.

Facilities

7.0

The facilities were decent and catered to our needs, though nothing stood out as exceptional.

Bob

United States of America, August 2024

5.8/10

I found the hotel to be in a decent location, not far from Karlsbad, making it suitable for relaxation. The rooms were quite small, and I was disappointed to find two small beds instead of a larger bed. On the upside, the facilities like the pool and wellness programs were great, but be sure to book in advance. The service left much to be desired; staff were not very helpful or friendly. Overall, I felt the experience was fair for the price but not exceptional.

Rooms

5.0

The rooms were quite tiny and had two small beds next to each other instead of one large bed. I asked the cleaning lady if all rooms were this size because it felt cramped.

Service

5.0

The service was disappointing; staff were quite rude and unhelpful. I felt like I was being rushed out without any proper explanation.

Location

7.0

The location was okay, not too far from Karlsbad and good for relaxation. It’s a bit inconvenient to access some facilities like the restaurant, which required going into another building.

Dining

6.0

Dining options were average, and while I enjoyed the diversity of healthy dishes, the quality overall didn't match the price level.

Facilities

8.0

The facilities were decent, with a good pool area and wellness options available, but advanced booking is essential to enjoy them.